Hiring & Developing Talent Tools

IIABW has made it a top priority to help member agencies recruit, hire and develop new employees. We have a task force creating tools and programs to help agencies with this challenging task. Here are some resources around the industry you may find useful.
o   Caliper (IIABW members get $50 off profiles)
o   InVEST has a free personality profiles
o   Profile XT provides testing for insurance knowledge and skills
Recruiting Candidates
  •  Job Fairs
  •  Websites for posting jobs
o   Local newspaper
o   Monster.comIndeed.comI
  • The State of Washington’s WorkSource On-The-Job Training Program partially reimburse for wages.
  • – educates students and young professionals about careers in the insurance industry
  • InVEST Career Center has articles on reaching out to young people
  • Disabled Veterans Insurance Careers educates, trains and creates meaningful employement opportunities within the insurance industry for disabled veterans
  • The Institutes training examples CPCU, AAI, AIS, ARM, API, ACSR
  •  Kaplan University has 45 online insurance courses on personal lines, commercial lines, claims and P & C basics.
  •  InVEST Career Center has a free Job Shadow Guide and Internship Guide
  •  Liberty Mutual offers a new producer training program and a CSR training program and are in the process of rolling out their Masters Series training program.
  • Jack  Fries sells a CSR Manual which informs agencies how to hire, train and retain CSRs.
  • Marsh Berry offers sales management, producer recruiting and producer training.
  • Big I training resources:
§  New Agency Employee Orientation
§  Delivering Quality Service
§  Personal Lines Coverage Basics
§  Commercial Lines Coverage Basics
o   P & C Producer License Preparation Programs – both classroom & self-study
o   Online Courses through  - 35% discount for IIABW members
§  Technical Insurance topics
§  E&O Loss Control
§  The Ultimate Account Manager Program
§  Recruiting & Developing Young Producers
§  CSR Essentials Package with seminars on Time Management, Relationship Management and Verbal Communication Skills
o   IIABA Live & Recorded Webinars
o   Young Agents Conference in June 14-15, 2018 at Campbell's Resort in Chelan
o   Joint Annual Conference in September 20-21 at the new Hyatt on Lake Washington
·         The National Alliance CIC, CRM designations, Dynamics of Selling, Producer School
·         IIABA Virtual University
o   Extensive library of articles in coverages, sales, agency management and technology
o   VU Point Newsletter